Privacy Policy
Last updated: October 7, 2026
This Privacy Policy explains how ("we", "us", "our") collects, uses and protects your personal information when you visit our website or purchase Balanced Living Blueprint.
1. Information we collect
- Order information: your name, email address, billing country and the product purchased. This is collected by Stripe during checkout and shared with us to deliver your order.
- Payment information: your card details are collected and processed directly by Stripe. We never see or store your full card number.
- Support communications: any messages you send us by email.
- Technical information: basic, non-identifying usage data such as pages viewed, browser type and approximate location, collected through our hosting provider's standard logs.
2. How we use your information
- To process your payment and deliver the Program.
- To send order confirmations, access links and important updates about the product you purchased.
- To respond to support requests and refund requests.
- To prevent fraud and comply with legal obligations, including tax and accounting rules.
We do not sell your personal information. We will only send you marketing emails if you have explicitly opted in, and you can unsubscribe at any time.
3. Third-party services
We rely on a small number of trusted providers to run our business:
- Stripe — payment processing (Stripe Privacy Policy).
- Vercel — website hosting.
- Email delivery provider — to send order confirmations and access links.
Each provider processes your data only as needed to provide its service to us.
4. Cookies
Our website uses only strictly necessary cookies required for the checkout process to function. We do not use advertising or tracking cookies without your consent.
5. Data retention
We keep order records for as long as required by tax and accounting law (typically up to 7 years). Support emails are kept for up to 2 years. You may ask us to delete other personal data at any time.
6. Your rights
Depending on where you live (including under the GDPR, UK GDPR, CCPA and similar laws), you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To exercise these rights, email . We will respond within 30 days.
7. International transfers
Our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.
8. Security
We use industry-standard measures, including HTTPS encryption and PCI-compliant payment processing through Stripe, to protect your information.
9. Children
Our website and Program are not intended for anyone under 18. We do not knowingly collect information from minors.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the date of the last update.